Before you can deposit rupiah or make other transactions, you must first verify your identity on the Coinomo application. Identity verification is important in protecting you and other customers from fraudulent activities and other security risks. The verification process on Coinomo is simple and streamlined, and will typically take around 24 hours. This article will guide you step by step in performing your KYC to start using Coinomo.
01 Start ID Verification
Start by opening your Coinomo application. Click on Account on the lower right corner of the front page.
02 Choose Identity Verification
Select the Identity Verification tab on your Account page. In addition to identity verification, on this page you can also check the number of OMO Points, Announcements, 2 Factor Authentication, Terms & Conditions, as well as the Help Center, the official Coinomo Twitter account, and the Coinomo Telegram group.
03 Start ID Verification Process
On the Identity Verification page, click Start Process in the ID Verification column. This page also provides other verification processes such as Email, selfie and bank account. You will need to complete verification for all these applicable fields should you require its services. For instance, bank account verification is required for USDC Wire transfers through Circle.
04 Choose Your Country
Select your country from the dropdown menu in the country tab.
05 Fill In Your Data
After selecting a country, fill in the required data based on what appears in the form. Indonesians will require KTP or e-KTP number.
06 Upload Your ID
Upload your identity card such as a valid e-KTP or Passport to verify your personal data. The information you provide is protected and will not be used for anything other than identity verification. Make sure photos are clear and in color.
You can start by clicking the Open camera tab to take a photo of an identity card directly, or clicking the Select from gallery tab to upload an existing identity card on your smartphone.
07 Allowing Access
As soon as you click Open camera or Select from gallery, you will be asked to allow Coinomo app access to take pictures or record videos, access your photos, media and files on the device. Please click the Allow button so that you can upload your photo ID or take photos directly from the app.
08 Upload Samples
If you have successfully photographed directly or uploaded an identity card (e-KTP, Passport, etc.) from the gallery, then the display on the next page is as below. If it doesn’t appear, please repeat process no. 07 and re-upload or re-photo your ID card.
09 ID Verification Status
Congratulations! If you see this page, then you have successfully submitted a photo or uploaded an ID card. Your temporary status is that an identity verification request has been sent and you just have to wait a day or two for the review process. You will get an email as soon as the review is complete.
10 Check Back
If you return to the Account > Identity Verification page, now your status has changed to Processing. To be able to deposit USDC from a credit card, deposit and withdraw crypto, you must perform Selfie verification or verification by taking a photo of yourself.
11 You Are Verified!
After a working day or two of the review process, you will receive an email confirming your identity verified status. If you reopen the Coinomo application, and click the Account tab > Identity Verification, then the Verified status in green will look like the image below.
Do note that if your verification takes longer than 48 hours, there could be an issue with the quality of photos that are uploaded. Please feel free to contact support through the Help Center option available on the account tab.
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